Last updated: 17 May 2026
Welcome to Hizialab. This Privacy Policy explains clearly how personal data is collected, used and protected when you use our website and services. Browsing the website does not constitute consent to marketing communications or optional trackers.
1. General information
The Hizialab website is operated by Hizialab. For questions about this policy, contact co*****@******ab.com.
2. Data collected
We may collect different categories of personal data:
Information provided by users
- First and last name
- Email address and phone number
- Delivery and billing addresses
- Payment information securely processed by payment providers
- Information submitted through contact forms or customer service
Automatically collected information
During browsing, data may be collected automatically: IP address, device and browser type, pages viewed, browsing time, cookies and similar technologies, and statistical or analytical data.
3. Use of data
Data is used to process and ship orders, manage customer accounts, track deliveries, answer requests, improve the website experience, personalise content and offers, send marketing emails with your consent, prevent fraud, secure transactions and meet legal and regulatory obligations.
4. Data sharing
Hizialab never sells your personal data. Information may be shared with trusted providers only where needed for our services: payment providers, delivery services, analytics tools, emailing platforms and website hosting. Partners must protect the data and use it only for the services supplied.
5. Cookies
Cookies help remember preferences, facilitate navigation, compile visitor statistics and offer relevant content and offers. You may change cookie preferences at any time through your browser settings.
6. Retention
Data is kept only as long as necessary for the purposes for which it was collected, unless law requires otherwise. Some data may be kept longer to meet accounting, tax or legal obligations.
7. Security
Hizialab implements appropriate safeguards against unauthorised access, loss, disclosure or alteration. Despite our efforts, no transmission or storage system can guarantee absolute security.
8. Your rights
Under applicable data-protection rules, you have rights of access, rectification, erasure, objection, restriction of processing and data portability, and may withdraw consent at any time. To exercise your rights, contact co*****@******ab.com. We undertake to respond as promptly as possible.
9. Marketing emails
If you agree to receive our communications, we may send product news, promotions, beauty and skincare advice and information about Hizialab. Unsubscribe at any time using the link in our emails.
10. External links
Our website may link to third-party websites. Hizialab is not responsible for their privacy policies or content.
11. Changes
Hizialab may change this policy to reflect legal, technical or commercial developments. The update date at the top will be changed accordingly.
12. Contact
For questions about this policy or processing of personal data, contact Hizialab at co*****@******ab.com.